Tops in Service
FastCasual.com linked to the results of a quarterly survey by RealPeopleRatings.com, which tracks brand image and customer perception.
The survey names Subway and Cici’s Pizza as tops in customer service in their categories this quarter.
I've posted before about how customer service makes or breaks the restaurant experience, especially when you're juggling kids. How about you? Had any especially good or bad retail service experiences lately, at a Subway or CiCi's or someplace else? Where?
